Donors love it, fundraisers love it, and as the team coordinator, I love it because running reports is so easy!”, Melissa Provost • Community Relations Director, “Having real-time analysis on the fundraising efforts of Boston Marathon® runners and a centralized online platform is vital to the continued success of our programs.”, “GoFundMe Charity is an easy system for our fundraisers to understand, which helps them get more value out of the platform and reach their full potential.”. GoFundMe has the first and only donor guarantee in the industry. If you’re writing to us regarding a fraudulent fundraiser, we recommend that you report it instead. Click this link to Signup with GoFundMe Charity and then s earch for your charity by EIN (US) or BRN (CA) to claim or request access. Doing so will cause your fundraiser to be reviewed by our team, resulting in additional delays for the fundraiser. Here are some of our most popular articles: If you’re writing to us regarding a fraudulent fundraiser, we recommend that you report it instead. In addition to their donation, donors may choose to leave us a voluntary tip. If you are writing on behalf of someone else, please include their email address or ask that person to reach out to us directly. We use these tips to help us operate the company and provide an effective, safe and secure experience for all our users around the world. GoFundMe is trusted around the world for its simple, reliable fundraising platform. Important: Please do not report your own fundraiser in an effort to contact our team for account assistance. It's for a good cause. Get more donations with the social fundraising experts, Power your next event with our best-in-class solution, Full access to supporter data and insights. We offer custom branding, auto donation receipts, backend reporting and PCI compliant solutions. Please keep the following in mind when contacting our team: For all you need to know about connecting with our live support team, check out this quick video, and article below: The option to contact our team is located at the bottom of each Help Center article. Learn how to start fundraising for your charity here. If you have a problem concerning an account, how GoFundMe works or any other general issue, ... Charity fundraising 2. Start a crowdfunding campaign on the site with over $10 Billion Raised. GoFundMe has everything you need. "How can I remove my name from my donation?" For a directory of who to contact for your specific inquiry, please review the sections below. Campaign management. In this article we will be breaking down the difference between these account types and what you can do from each. Please do not report your own fundraiser in an effort to contact our team for account assistance. Please keep in mind, the GoFundMe Help Center is filled with several articles that may have the answer you are looking for. Choose from our list of registered charities. Worldwide leader. You will be prompted to answer a few questions about your enquiry, and these will help us to get a better understanding of your situation. In addition to their donation, donors may choose to leave us a voluntary tip. The leader in online fundraising Donor protection guarantee. 3. Our team is here to help you, and we'll make sure that any concerns are addressed as quickly as possible. This will kick-start a review by our Trust and Safety team. You can write an email, fill out a contact form on their website www.gofundme.com, or write a letter to GoFundMe, Inc, PO Box 1329, 855 Jefferson Ave, Redwood City, California, 94063, United States. 1. Site Issues If you have a problem concerning an account, how GoFundMe works or any other general questions, please visit our Help Centre . Funds are safely and automatically delivered to the charity. A new charity fundraising experience is coming to GoFundMe. Contact us. 2. Get help paying for medical bills, treatments, and other healthcare expenses with medical fundraising on GoFundMe. “GoFundMe Charity provides us the tools we need to raise critical funds and reach more people than ever. Launch your fundraiser. Email them two or three times if you have to. For a directory of who to contact for your specific inquiry, please review the sections below. Then, you’ll be able to write your message to our team and ask us your question. If you are the authorized representative of a Charity, and you do not wish for your Charity to appear in GoFundMe’s searchable database, you may contact us at nposupport@gofundme.com to request that your Charity be removed from our database. Then, you’ll be able to write your message to our team and ask us your question. List of appropriate contact information for Law Enforcement, Legal Counsel, Compliance and Regulatory Bodies. Our features. GoFundMe has the first and only donor guarantee in the industry. Once your charity status is confirmed, the charity will automatically be enrolled in PayPal Giving Fund, and you’ll receive a welcome email to PayPal Giving Fund. Share your fundraiser easily with family and friends to raise donations. GoFundMe: Powered by donors ™ Millions of people turn to GoFundMe in times of need to support themselves, friends, and strangers. Easily tailor pages, emails and more to fit your charity’s brand. In addition, if the beneficiary of a GoFundMe Platform fundraiser is a Charity with a Charity Contact account on the GFM Charity Platform, Charity will have access to all donor information, regardless of the platform on which donors made the donations. The option to contact our team is located at the bottom of each Help Center article. All donors are given the option to increase their donation to cover the transaction fees. Select from our list of registered charities. GoFundMe has joined up with PayPal Giving Fund to deliver donations for charity fundraisers. Access robust analytics and reporting directly from your campaigns. Easily share your fundraiser with friends and family to raise donations. Increase charity event revenue by selling tickets and collecting registrations using our best-in-class registration and ticketing solutions with fully integrated fundraising. We use these tips to help us operate the company and provide an effective, safe and secure experience for all our users around the world. GoFundMe Charity is being merged into GoFundMe.com, shutting down the fundraising-dedicated site on Sept. 30. GoFundMe: The most trusted online fundraising platform. Choose a charity. Here are some examples: Currently, we offer chat from 6 AM to 7 PM PST Monday to Friday and 7 AM to 5 PM PST Saturday to Sunday. Include your GoFundMe Charity account email (and the URL of your campaign if you have one) in your message when you contact us, so we can look up your account right away. Be relentless. Choose from our list of registered charities. We offer free fundraising for your needs. The GoFundMe app makes it simple to launch and manage your fundraiser on the go. 2. GoFundMe fundraising stories Vegas strong after tragedy More than 88,000 people from around the world came together to help the victims of the Las Vegas shooting. And because it is subscription-free and easy to use, more resources can go directly to serve those who really, really need help.” 1. 3. GoFundMe Charity is shutting down later this year, and here's what you need to know. Account management. Our goal is to give the greatest service in the world so please contact us at nposupport@gofundme.com if we can … Would you like to create a new account with or you can contact us to accept this campaign with your current account. How to contact our team via chat: GoFundMe: Powered by donors ™ Millions of people turn to GoFundMe in times of need to support themselves, friends, and strangers. We will contact you via your email address on file with an urgent email titled “Important Message from GoFundMe,” or you can view and upload the needed documentation by clicking ‘Withdraw’ when signed into your account. Contact us. Choose a charity. You will be prompted to answer a few questions about your inquiry, and these will help us to get a better understanding of your situation. Welcome! Site Issues If you have a problem concerning an account, how GoFundMe works or … What Countries are Supported on GoFundMe? - Keywords: "How do I close my GoFundMe fundraiser?" How to contact our team via chat: The option to contact our team is located at the bottom of each Help Centre article. ... Charity fundraising Launch your fundraiser. Unlimited campaigns. This will kick-start a review by our Trust and Safety team. Learn more about reporting a fundraiser here. Help others by donating to their fundraiser, or start one for someone you care about. List of appropriate contact information for Law Enforcement, Legal Counsel, Compliance and Regulatory Bodies. Before contacting our team, please use the search bar at the top of the page and search for keywords that are related to your question. We recommend that you use your official charity email to sign up (eg. And because it is subscription-free and easy to use, more resources can go directly to serve those who really, really need help.”, “As a new nonprofit, being able to access all the tools GoFundMe Charity gives me, from a company everyone knows and trusts, is an incredible relief.”, Katie Blomquist • Founder & Executive Director, “GoFundMe Charity has all the features needed to help participants engage in our Raise Your Way campaigns to help us achieve our mission to save lives from cancer.”, “GoFundMe Charity is probably one of the easier - if not the easiest - fundraising platform our organization has used. With over $10 billion raised, GoFundMe is the most trusted online fundraising platform. The best ways to raise money for charity. You will know that chat is available at the time you’re contacting us if you see both of the options shown above. Our donor management tools give you insight about your supporters and enable you to make informed, data-driven decisions. Learn how to get started on your fundraising journey here. Funds are delivered automatically and 100% of Gift Aid goes directly to charity. Donor protection guarantee. Campaigns will not be able to be transferred to GoFundMe.com and recurring gift arrangements will be cancelled on that date. Collect one-time & recurring donations for your charity. Getting started. Tap into the world's largest social fundraising platform and our network of hundreds of millions of donors, Robust tools that help you reach more donors and build lasting relationships more efficiently, Unrestricted access to your data with powerful reporting to unlock valuable insights, Customize the experience from start to finish. They're very similar but different platforms, which are part of the same company, but GoFundMe.com has a separate Help Center and support team to help you out there. Start a GoFundMe. Email is still the most effective way to get your friends to support your cause. If you do not see the option to click “Chat Now”, please either email our team or check back after one hour to see if chat is available. GoFundMe Charity account level types With GoFundMe Charity we have a couple of different account types, with different levels of control over a campaign. These hours are subject to change based on how many agents we have available. Click here if you're looking for a GoFundMe fundraiser. If you have a problem concerning an account, how GoFundMe works or any other general issue, ... Charity fundraising Make a difference. Discover charity fundraisers on GoFundMe. Contact GoFundMe customer service. We've compiled some great resources in our Help Center, and we'd highly suggest checking out our top articles to see if you can find your answer there. Getting started. With a free GoFundMe, you can get immediate help with emergency costs. GoFundMe Charity has removed subscription fees from our enterprise-grade fundraising platform, because we believe the best fundraising technology should be within reach for charities of every size, regardless of size, stage, or operating budget. Contact our Customer Happiness team for expert help. Contact us. Make a difference with charity fundraising ... How to raise money for a charity on GoFundMe. If you do not see this email, be sure to check your spam or “all mail” folders. The Red Cross is contracted for a 2.5% platform fee plus a credit card fee of 2.2% + $0.30 per transaction. Read our guarantee! Start a GoFundMe. Britons raised £1.6 million for survivors of sexual violence and harassment. Everything you need to run a campaign and interact with your supporters. Money management. The leader in online fundraising. Make a difference. Doing so will cause your fundraiser to be reviewed by our team, resulting in additional delays for the fundraiser. We built our reputation by serving and supporting our community every step of the way. How to fundraise for a charity on GoFundMe. Use your email and password to login to your Charity Account. 1. You will be prompted to answer a few questions about your inquiry, and these will help us to get a better understanding of your situation. Although we aren't able to offer phone support, we're confident that we can resolve any issues very quickly through email or live chat. Design a completely custom experience for your supporters, from email appeals to event fundraising and everything in between. The American Red Cross has a contract with GoFundMe Charity that allows us to receive very minimal fees associated with each donation. Start a fundraiser for what you're passionate about. Donations are processed via PayPal and GoFundMe and then sent to PayPal Giving Fund, a registered UK charity (No. myname@mycharity.org), since it will allow us to quickly verify your connection to the organization. Contact us; Contact us How can we help? you used to create your GoFundMe account or make a donation, please let us know other alternate emails you may have used, to set up your fundraiser or provide the fundraiser link that you're writing in about, Withdrawing for individuals & organizations, Learn more about reporting a fundraiser here, Reporting Fraud - What to do when you think a fundraiser is fraudulent. Welcome! “GoFundMe Charity provides us the tools we need to raise critical funds and reach more people than ever. How to raise money for a charity on GoFundMe. We have noticed you already have a GoFundMe Charity account with a different email. Everything you need to run your campaign and make changes to your account. Then you’ll be able to write your message to our team and ask us your question. For security purposes, we can only share the account information when communicating through the email address on file. Create beautifully branded, compelling campaign pages for any ask, need or audience. - Keywords. Choose a charity. Custom experience for your specific inquiry, please review the sections below 2.2 % + $ 0.30 per...., please review the sections below, please review the sections below you can contact us ; contact how. Card fee of 2.2 % + $ 0.30 per transaction merged into GoFundMe.com, shutting down this... To get started on your fundraising journey here simple to launch and manage your fundraiser on the with... Site with over $ 10 Billion raised report your own fundraiser in an effort to contact our and... Are looking for free GoFundMe, you ’ ll be able to write your to. You insight about your supporters, from email appeals to event fundraising and everything in between our! Can only share the account information when communicating through the email address on file GoFundMe, you ll! Event fundraising and everything in between to charity email and password to login to your ’... 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