Share. For further details of our complaints policy and to make a complaint please click this link: thesun.co.uk/editorial-complaints/, Thousands of customers are unable to use Santander as the app and internet banking is down, Customers have been left furious following Santander outage, Ant and Dec transform into 1980s video game characters in hilarious new bank ad for Santander. See today's front and back pages, download the newspaper, order back issues and use the historic Daily Express newspaper archive. SANTANDER DOWN - UPDATE ONE: Santander has confirmed that their online banking services are suffering issues right now. Enjoy convenient online bank account options from one of the best personal banks. The bank told the Sun that it is aware of the issue and is working hard to get it resolved as soon as possible. Santander Bank … The bank has now … ", Many customers have also flocked to social media to vent their frustrations with one person tweeting, "Perfect that on the day of my car insurance renewal, Santander is down so I can’t pay for my insurance. By Krishna Rao On May 15, 2021. Santander down in Scotland as customers unable to use ATMs and online banking 15 May 2021, 3:57 p.m. Santander has apologised to Scots due to heavy disruption to its services throughout today. Had to put everything back. This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. Council set to refuse Netflix to film Bridgerton in town. Santander DOWN: Online banking and app still not working leaving customers furious If you’re trying and failing to access Santander’s online services today, it seems you are not alone. Santander has apologised for its services being down on Saturday. It's hard enough to get an online slot for shopping but now I finally have 1, Santander messes up again and rejects payment. ", Replying to customers, Santander said: "At this time our services are down. If you are making an attempt and failing to entry Santander’s on-line providers at this time, it appears you’re not alone. Santander offers current accounts, savings, investments, loans, credit cards and other financial products. Santander down - Bank working to resolve issues. It's currently unclear exactly what is causing the problems or when they will be fixed although Santander has confirmed that its services are receiving planned maintenance this weekend and it seems that could be the root of the issues. ", Whilst another added: "It's so frustrating couldn't get a car today. Apologies for any issues this causes.". thecaliforniasun 0 May 15, 2021 11:30 am If you're trying and failing to access Santander's online services today, it seems you are not alone. Santander has simply up to date its standing with the financial institution saying: “We really feel {that a} technical drawback remains to be affecting our providers.” THOUSANDS of furious Santander customers have been unable to access mobile and internet banking or use the app since 8am this morning. How to check if the website or banking app is working. THOUSANDS of furious Santander customers have been unable to access mobile and internet banking or use the app since 8am this morning. Apologies for any issues this causes.” The glitch, which lasted for most of Saturday has now been fixed with Santander's status page saying: "All of our banking services are now working as normal. A message also states, “We are currently experiencing technical issues, we are working hard to resolve. Independent Press Standards Organisation (IPSO). Will definitely be changing banks in the near future. Santander has just updated its status with the bank saying: "We're sorry a technical problem is still affecting our services.". If you still can't access your money, begin gathering evidence for a complaint. Santander DOWN: Online banking and app not working leaving customers furious. For other inquiries, Contact Us. Payment rejected. Something similar is happening with the Santander Bank app and website as of writing this. Thousands of users are complaining that onlin. Is Santander online banking down, or your card not working on Wednesday May 12, 2021? I have a problem with Santander Bank Santander Bank outages reported in the last 24 hours Thousands of users are complaining that online banking and the official app are offline and not working with many seeing a message that simply says "Oops something went wrong." Down Detector, an independent outage monitor which checks social mentions around specific topics, has seen hundreds of complaints that […] Thousands of users are complaining that online banking and the app are is offline and not working. But remember: don’t ever share your account details over social media. nytimespost - May 15, 2021. Santander has announced plans to close 111 branches this summer, as customers increasingly shift towards mobile and online banking.. By. Secure, simple online banking from Santander Bank provides 24/7 account access. To see all content on The Sun, please use the Site Map. An update on its social media page says: " We’re sorry a technical problem is still affecting our services. IF you're a Santander customer who is affected by a website or app outage, we explain what to do - and whether you're due compensation. “These problems demonstrate why it is vital that banks invest to ensure their systems are up to the task of protecting their customers’ accounts and maintaining the services they rely on.”. Live outage website DownDetector have had over 2,000 complaints from customers. Please help us to protect our services for those of our customers who are most in need. The Sun has asked how many people are affected and how long services are likely to be down for, and we will update this page when we know more. In a statement, Santander … Our Privacy Notice explains more about how we use your data, and your rights. Santander’s status page has also confirmed that the bank’s online platforms are facing some serious gremlins with it showing that Mobile Banking, Online Banking and Telephone Banking are all down. by thewashingtontime. Never right. 17:35 UPDATE: Santander clients are nonetheless unable to entry key providers tonight. Elaine said: "Telephone Banking down, online Banking down and debit card not authorized for an online transaction. Visit your local branch as soon as you can. Are banks open on May Bank Holiday Monday? I will lose my slot in under 2 hours. Opening times for HSBC, Santander, Barclays and TSB. It is a joke. Along with customers venting their anger, experts have also said the outage is unacceptable with Gareth Shaw, Head of Money at Which?, saying: “These technical issues will be causing stress for many Santander customers – with people reporting that they have been unable to make online payments or in some cases purchase food in their local supermarket. Express. Please do keep checking our website for any updates.". A message also states, "We are currently experiencing technical issues, we are working hard to resolve. Independent tracking website DownDetector, which monitors mentions across social media to track when web services are offline, is suggesting that thousands … 0. No way of getting any reassurance. Technology. While Santander employees have confirmed that online and mobile banking is currently down, some users are also experiencing issues trying to make online payments too. ", 5:35PM UPDATE: Santander customers are still unable to access key services tonight. Help! Independent tracking website DownDetector, which monitors mentions across social media to track when web services are offline, is suggesting that thousands of customers are currently experiencing the outage. The issues appear to have begun at around 10am and are still ongoing with the bank confirming that it is having technical issues with its online services. the plan to fix access to cash on the high street. THOUSANDS of customers are having issues accessing their Santander online banking accounts. Santander customers are facing a major outage tonight with the online banking service and smartphone app both down. Santander online banking down as customers struggle to access online accounts. Reading & Berkshire News The bank is treating it as a matter of urgency. 679215 Registered office: 1 London Bridge Street, London, SE1 9GF. Of those who have flagged the issue to DownDetector, 53% are experiencing problems with mobile banking while 42% have said internet banking isn't working. A Santander spokesperson told the Sun that the bank is very sorry for the trouble and inconvenience, that the issue was known and that people were working on fixing things. Please check back here for updates.". To inquire about a licence to reproduce material, visit our Syndication site. If you’re trying and failing to access Santander’s online services today, it seems you are not alone. Confirm the set up, on the Personal Banking Santander app, you can choose to use Face ID or Touch ID to login. 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