Logging into the web version of N26 also requires two-step verification from the N26 app, which now supports fingerprints. I don't think other online banks have this! Sign-up is fast and easy in most cases. How to find my IBAN or account number? https://docs.n26.com/cs/Support%20Center/Verification/201804-supporteddocs-DE-DE, Ten Lessons That YOU Can Take from BATMAN and Apply Them in Your Life and Career, How to Find a Part-time Job in Germany During Your Masters, Sending Money Overseas with InstaReM: Quick and Hasslefree with No Hidden Fee, Shortlisting Universities for Masters in Germany. They've since expanded to the US, while pausing activity in the UK due to the uncertainty around Brexit. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. This N26 review was updated for July 2020, as I thought that some of my original comments had since become a little outdated. The service and customer support is available in English, German, French, Italian and Spanish. name and IBAN) and the amount you want to send. Not bad for a bank account that's completely free. Read more about these above. You can also reach out to us on Live Chat using this link so we can assist with unpairing your lost device: https://support.n26.com/en-eu/app-and-features/app/how-to-contact-n26. These cookies will be stored in your browser only with your consent. Not in Germany? You take a piece of paper (Überweisungszettel), write the details of your bank account and the one you want to send the money to and then give it at the branch. If you want to go to a shop where you have to pay via EC Cards, you can order the Maestro card along with the normal card in the app, completely for free in the paid plan. In 3+ years, I've never had to deposit cash so have never found this to be an issue, but this could become expensive if you do. If you need Euros, I also highly recommend using TransferWise to convert and send your home currency to your new N26 account. Basically, I’ve spent a lot of time doing my homework. I actually love this bank account so much, that I even got Alina shifted to N26 ? German Government changes Laws: Blocked Account just got more expensive. Alright then! At this moment this bank is pretty much the best you can get and that too completely for free. Use your German language skills and provide excellent customer experience! N26 is a digital bank that’s available in a number of countries across Europe including Germany as well as the US. Verify your identity with a quick video call. Powered by Cloudways. TransferWise is by far the cheapest and safest way to transfer foreign currency to any bank account of your choice. All deposit accounts of the same ownership and/or vesting held at Axos Bank are combined and insured under the same FDIC Certificate 35546. Didn't find your answer above? Opening a bank account with N26 is super easy. Then, you can customise the amount as you like it through the app. Yes, N26 is about as reliable as any other bank in Germany. N26 understands this - and the fact that a large part of their customer base are expats - which means that an Anmeldung is not necessary for most applications. It is free subaccounts that you can create and delete any time you want and the amount that you save in these sub-accounts is not shown in the main account so that you only see the amount which is available to you for your normal expenses and that way, you never touch the money you already save in the sub-account. Since N26 moved away from Wirecard in 2016, it was not affected by the Wirecard scandal in June 2020 that locked down other digital banks. Required fields are marked *. More recently, they've added shared Spaces. That said, I've also noticed that people expect the same of their companies, and they often exploit this trust by disguising it with complexity. The N26 You card comes in multiple colour options: And the N26 Metal card comes in a beautiful 18-gram metal finish: All three plans share the following features: * in the Eurozone. I've found that Germany (and Germans, by default) are very straightforward people - it's one of my favourite traits. And if you'd prefer to do your banking in English, you're in luck: N26 is the only bank in Germany that officially supports English as well as German. This resulted in a collection of extremely traditional banks that have been complacent and have struggled to play catch up with digitisation. Check out the N26 website to find the latest information. With my Volksbank card, every single time I would go to Denmark or Turkey, it just wouldn’t work because nobody accepts VPay and then if it would work, then the forex charges will be insanely high. The app also works in English, German, French, Italian and Spanish. N26 Inc. is a service provider of Axos Bank. N26 is the most modern bank that Germany has to offer. N26 as a main bank account in Germany Hey guys I am currently on the lookout for a new bank because I am dissatisfied with my old bank anyway would you guys recommend using N26 for your main bank account, any pros/cons etc. Each transaction is automatically categorised, which can then been viewed as statistics of your spending habits. You also have the option to opt-out of these cookies. N26 is a German digital mobile bank. In my opinion, this makes it the expats' best choice for banking in Germany as well as the rest of Europe. However, on the few occasions that I've had some questions, I went straight to their live chat and was connected within minutes. You don't need an Anmeldung, and you don't need to speak German. Enter in your details and follow the prompts. Then, there's the handy Spaces feature to put aside money for later (such as taxes, future holidays, and so on), and N26's Moneybeam allows you to transfer funds to anyone on your contact list using their phone number. They're extremely friendly towards expats, supporting English, German, French, Italian and Spanish. The money that I put here, never gets touched and is saved for our black days, in case something happens to me or Alina. There isn't one. They are reading from a script that they are not allowed to deviate from. Every single starting of the month I take out some cash money in case we come across a business which doesn’t accept cards and at the end of the month, any excess that I have left, I again take out and put it in the safe of my bank account (oh yes! This includes: Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Liechtenstein, Luxembourg, the Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland. Anyone know? So, to finally cut to the chase, N26 can not receive ERTE benefit payments from the Spanish government and because they only have a single presence in the whole of Spain, I cannot pay cash into my account. There are tax credits and something called "Foreign Earned Income Exclusion" that you might want to look into - or ask an accountant! Of course, N26 doesn’t come without some drawbacks either. This is how we keep improving ours. We also use third-party cookies that help us analyze and understand how you use this website. Here is the link to the PDF: https://docs.n26.com/cs/Support%20Center/Verification/201804-supporteddocs-DE-DE.pdf. This is quite unusual for a free card, but comes as a blessing for frequent travellers that want to spend their Euros outside of the Eurozone. N26 Inc. is a service provider of Axos Bank. The N26 account is offered by Axos Bank ®, Member FDIC. They're a fully licensed bank with BaFin, which also means that your money is guaranteed up to 100,000€ by the German Deposit Protection Scheme. They're licensed with BaFin, the financial regulatory authority for Germany, which insures all deposits up to 100,000€ held in the member states of the European Union. Add the fact that many companies have not bothered digitising for the 21st century, and you find a lot of fine print. If you are transferring money to another customer of N26, it happens instantaneously and if you are sending it to somebody else, even then it generally happens within the day. N26 was founded in 2013 and was originally called Number 26, rebranding around the same time that they received their banking license from BaFin in 2016. In the event you lose your paired device, you can block your account by calling +44 2035 107126 or +49 303 6428 6881. N26 provides a MasterCard debit card as standard, and you can request a Maestro card if you'd like one. N26 is great for frequent travellers, remote workers and digital nomads, as everything can be done online. Rather than just using what I'm used to (as many locals might do), I've been on the lookout for what would best suit myself, my friends, and my readers. It gives you everything that the N26 plan does. These cookies do not store any personal information. Their top Metal plan even includes smartphone insurance. I would admit: this might be the reason why I love it the MOST! Thanks in advance! From a personal perspective: I got obsessed with "points hacking" a few years ago, and since then, I've developed an interest in the banking industry for many years. It's still quite simple and easy, but a little more clunky. All it takes is a quick credit check, and they'll let you know how much you'll be able to overdraw. N26's progress seems to have jump-started a game of catch up in the banking industry, but they're still way ahead. The transfer is really fast and as soon as you have the money, you can invest again. We also offer support via live chat and email. Customer service isn’t optional for a bank, it’s essential. While typically I don't recommend paid bank accounts (especially when the Standard account is already so good), N26 You and N26 Metal actually offer great value for money - especially if you're a frequent traveller. They've done a great job with the details, such as the subtle animations on the login screen, a native dark mode, and the ability to hide your balances by waving a hand over the screen. We'll assume you're ok with this, but you can opt-out if you wish. All deposit accounts of the same ownership and/or vesting held at Axos Bank are combined and insured under the same FDIC Certificate 35546. Whatever your query or need, our customer support is always happy to assist you—whether in German, English, French, Spanish or Italian. I've used dozens of banking apps, and N26 has really nailed the functionality and experience - only including features that are actually useful on a daily basis, and leaving out all the fluff. For those customers, they simply have to print out a verification document and head to their nearest post office with ID. N26 has had its own banking license from BaFin since 2016. Click on "Plans" from the menu at the top. In one of their past announcements, N26 explained that they absorb the cost of ATM withdrawals on behalf of their customers. There are also no foreign currency exchange fees. The most obvious difference between the different N26 bank accounts are the cards. This also means the contracts and documentation will be exclusively in German, with the occasional half-hearted translation. In this post, I am going to tell you about the bank which I have fallen completely in love with after 3 years of poking around and learning and trying different banks here in Germany. The digital bank says it has invested heavily in preventing money laundering and is committed to addressing problems. N26 also has a TransferWise integration, which allows you to convert and send your money in different currencies at far cheaper rates than what you'll find at banks of foreign exchanges. With N26, you get 3 monthly cash withdrawals every month as standard. However, the N26 You and N26 Metal plans also have a number of extra premium features. Number of Customers: Tie N26 does have more customers with 3.5 million, compared to Monzo with 2.7 million, however, given Monzo’s limited availability, we’re saying this one’s a tie. Simply head to the TransferWise website and open a free account to get started. N26 Support is here for you—in several languages. I've got both, but have found little use for the Maestro card, but it's nice that they offer both options as some of the less digitally-inclined businesses around Germany sometimes have issues with MasterCard and Visa cards. Customer support was super quick to respond and even helped me figure out some mystery fees that had turned up on my card (turns out they were some sneaky fees from PayPal). Going forward just remember that the logo of this bank is “The Bank You’ll Love”.Rarely any other bank manages to put out such a bold statement about their services, but N26 did it and they have solid features to back it up with. If you want to regularly transfer money to some other bank account, you have to make a Dauerauftrag at your bank where they set up a rule e.g. Bank N26 is a ‘neobank’, so it functions completely online. Now the reasons why I personally love this bank account and shifted from Volksbank to N26 are the following: Most of the bank accounts in Germany take at least 1-2 days for transferring money from one account to another. We are seeking a German speaking Customer Service Specialist to support German speaking N26 customers. N26 Says: “N26 is legally obligated to verify our customers at regular intervals.” “As a fully-fledged bank, N26 must submit itself to banking regulations in place. Open yours and see why I love it so much. If you're transferring Euros, it works the same as any other European bank account - simply add in your banking details (e.g. Although for me, it doesn’t even come close to a deal-breaker for me because I do all of my transactions via my phone or the card. I'd highly recommend starting there. This is something that most bank accounts struggle with. This was a real blessing as in-person customer service is notoriously poor in Berlin, especially if you make their lives hard (i.e. Free ATM withdrawals and zero fees on international purchases. Premium plans get even more benefits: 9.90€ per month for various types of insurance, shared sub-accounts and exclusive partner offers is amazing value. Customer support at N26. I love TR too and I will make a separate post about it. But don't just take my word for it - go to the N26 website to see for yourself, or check out my other article on how to open a bank account in Germany for step-by-step instructions. to get a feel for it and I can say this with 100% guarantee that once you start using it, you will take no time in making this your main bank account. Free standard account, which is more than enough for most people. I've since transitioned to UX (User Experience), so I'm now on the other side of the table when it comes to banking. Luckily for you, it's a great one. The customer did not get his money back until a lawyer was called in, after more than a week. Introducing N26 web, a completely new way to use your N26 account. Bank documents—a guide to what's available; Can N26 close my account? It is all in English! This category only includes cookies that ensures basic functionalities and security features of the website. Simple enough: there are no fees for using your card abroad, or for purchasing something in another country. N26 has two premium plans called "You" and "Metal". Overall, it looks and works great - clean, intuitive and easy to use. After being seeing the same questions being asked over and over again, I've added some answers to this N26 review. For example, you can have a shared space for groceries with your housemates, or even a shared Space with your spouse. What are “Messages” ? No matter which currency you want to transfer the money, you can do it very quickly and without hefty fees like other German bank accounts. How to download my personal data? When you sign up with N26 Bank, you have four account options to choose from; N26 Standard, N26 Smart, N26 You and N26 Metal. Contact us via the in-app chat, or browse through the N26 Support Center to find answers to the most frequently asked questions. Now, N26 is by far the best choice for people who want a modern banking solution. N26 Inc. is a service provider of Axos Bank. In 2017, I signed up to N26 for one simple reason: they're the only bank in Germany that officially supports English. Above all, one of my favourite features are the instant push notifications that I receive whenever a transaction has been made from my N26 account. This gives me complete visibility over my account and peace of mind. Choose which type of account you'd like to open. Zero international and currency conversion fees come as standard, and the premium plans offer comprehensive travel, medical and liability insurance for while you're on the move. Stretch out your finances with N26 web. We are seeking a German speaking Customer Service Specialist to support German speaking N26 customers. Open Bank Account. The service is largely the same, and the app is available in English, German, French, Italian and Spanish. It provides an inclusive and instant banking service, primarily offering current bank accounts that are 100% mobile and flexible. N26 Bank / Number26 has an average consumer rating of 1 stars from 20 reviews. The bank’s customer support and communications are entirely in English, making them the ideal banking partner for non-German speakers living in Germany. It’s packed full of many much-requested features, giving you better and more seamless control over your account, regardless of what device you’re on. For partnerships, consulting and everything else, please get in touch. If you open an account with one of these companies, you have no protection if they go bankrupt or something goes wrong, such as the recent Wirecard scandal occurs. N26's CASH26 feature allows you to withdraw cash from retail outlets is completely free, but depositing cash will cost you 1.5% every time. By comparison, banks such as Sparkasse and Deutsche Bank have monthly fees of 3-6€ per month, while other banks such as Commerzbank and DKB have minimum account balances and other complicated fine print. N26 is available in most of Europe. ( You might remember if you follow the Instagram stories). What is Proof of Onward Travel and What Are Your Options? While other banks such as Sparkasse can only withdraw cash from their own ATMs, N26 allows you to use these free monthly cash withdrawals from literally any ATM across the country. With N26, this isn't an issue and you're protected against all of this. Just reach out to them via email or chat to an N26 expert right in your app. You might not think that this is so important, but hear me out. Nomad Toolkit is a project by Pareto Digital. Our driving goal is to build a bank people love t o … Along with that, you get free cash withdrawals globally, travel, and purchase protection insurance as well as a dedicated customer support and lounge key … If you're not interested in these things, but want modern banking features, transparency, and overall customer experience - in my opinion, N26 still comes out on top. You can find the identity documents needed for different nationals on their website too. N26 has a really cool feature called “Spaces“. N26 comes in three types of accounts: Standard, You and Metal. While some banks have branch managers who might be willing to help out, English is not an officially supported language in most German banks. All bank transactions are done digitally through the N26 website or the application. Your email address will not be published. If you are in a habit of using your phone to pay for stuff in supermarkets, stores or other businesses, you’ll love it again because N26 Master debit card is Apple Pay ready. At N26 we speak your language A customer-centric approach: from the app to Customer Support. When you are getting your Kontoauszüge, rarely do you get to a statistic or a pie chart which breaks down where you spent what kind of money, but N26 does it for you all in real-time (see photograph). If you're an expat, globally-minded resident, frequent traveller - still yes, absolutely. With Volksbank, doing an Überweisung was a pain and it is the same with most of the other German banks. As a digital bank, we know how much customer service matters. With foreign currencies, You and Metal cardholders have unlimited free withdrawals in other currencies, anywhere in the world. That's because after three years, N26 is still my favourite bank in Germany. N26 has also come under attack from consumer protection offices in Germany, over complaints that clients in distress were unable to reach customer service. Said regulation is aimed at protecting our users.” Customer Service / Service. 01 April 2019. N26 (known as Number 26 until July 2016) is a German neobank headquartered in Berlin, Germany. Visit: https://bharatingermany.com/n26, 2. Currency exchange rates are also set by MasterCard, which is one of the best ways of getting a fair exchange rate on foreign currency. Anything that you need to do, read or ask from the customer support, all of that can be done really easily in English. N26 is as safe as you'll find with any other bank in Germany. This website uses cookies to improve your experience. Yes, the Standard account is completely free. See a more detailed breakdown of N26's plans here. Other banks would charge you around 5€ to use other bank's ATMs. Still, some exceptions apply. How to download my Statement of Fees It's free, too. Simply open the app, start a video chat, take photos of your documents (e.g. And unlike some other banks, they've only gotten better over time. The fees are low, and the N26 app is also pretty cool (I love the push notifications and the spaces). Bank information—your N26 account ownership certificate; How to change my phone number? N26 Metal – This is the other plan offered by N26 bank. Why did I opt for German speaking Masters Programs? Enjoy access to a direct Customer Support hotline, and get a colorful Mastercard debit card, free ATM withdrawals, up to 10 Spaces sub-accounts, access to Shared Spaces, and insights into your spending habits with Statistics—a powerful AI-powered categorization tool. If you compare customer service to any traditional German bank, N26 is lightyears ahead. Update (July 2020): The N26 website has recently been refreshed and the "Plans" section does a great job at explaining the different types of accounts. Yes, absolutely. N26 Inc. is a service provider of Axos Bank. The N26 Support team is available 24/7 to offer guidance and help. N26 is the most modern bank that Germany has to offer. To transfer foreign currency into your N26 account, I highly recommend using TransferWise. And the best part? And that’s exactly what I did last weekend when I told you on Instagram about switching to N26. This website uses cookies to improve your experience while you navigate through the website. N26’s chat function is available 24/7 and 365 days of the year. Even if you're fluent in German and could switch to one of the other banks, you're still getting a far better deal with N26. In this N26 bank review, you will find out whether the N26 card is for you. N26 Bank CEO Valentin Stalf at a Berlin conference in 2018. Free ATM withdrawals and zero fees on international purchases. You can also find important forms and documents there. For the purposes of signing up to N26, I would think that the Italian passport be a simpler option though. by speaking English). If you're really in a pinch, you can use the CASH26 feature on your app to create a barcode, have it scanned at one of 11,150 retail partners across Germany (including REWE, Rossmann, DM and Penny) and get up to 900€ over the counter every 24 hours, as many times as you want. But opting out of some of these cookies may affect your browsing experience. "You" and "Metal" cardholders get even more. I noticed they asked if I am an American citizen, I am also an Italian citizen, and that the account is also controlled by FATCA, which means I would have to pay taxes in USA as well. One of the biggest struggles that people encounter when arriving in a new country is the language barrier. Teleperformance Greece is collaborating with N26, the leading Mobile Bank, helping you manage your bank account on-the-go, track your expenses and set aside money in real-time. How to Apply for a German Working Holiday Visa. If you are on the paid plan of N26, you get real-time currency exchange rates and no surcharge whatsoever when you are paying with your debit card or taking money out from ATMs worldwide. You are not just the first layer of support, but the first layer of protection. If all goes well, opening an N26 account takes less than 10 minutes and can be done from anywhere in the world. They provide help in five languages: English, German, French, Italian, and Spanish. I am heavily using this feature to manage money better and I am adding how my sub-account looks like in the photo. If you don't speak German - no contest, N26 is the best bank in Germany. N26 You is 9.90€ per month, while N26 Metal is 16.90€ per month. The biggest problem is the slow customer support, and the occasional bugs in the app. Before coming though, one thing I promised myself was no matter what comes, I would take the chance and try something new. As an online bank, N26 do not have any branches and do not have the option of speaking to someone face-to-face, but we feel this is a minor drawback considering the extent of their online support. In the N26 Customer Service team you will be the frontline of the bank to the German speaking market, providing excellent customer experience. N26 prioritises user experience, and this has resulted in a service that's refreshingly transparent. passport), complete your video verification, and you're done. You can just directly send the money in INR and the transfer is almost 6 times cheaper than the normal bank accounts! I know this because I did the transfer once with the Hamburger Volksbank and now I did with N26 and the surcharge was crazy low! Prefer to speak to a real human being? Most banks require proof of address (Anmeldung), but this can be hard to obtain for people who have just arrived in the country. Your email address will not be published. As of 2020, N26 has well and truly outgrown its start-up roots and has its own banking licence. Despite all this, nobody's perfect and N26 is no exception - although I've found the list to be quite short. Learn more about opening your N26 account here. N26 Bank / Number26 has resolved 0 complaints. So far, if you want to put cash inside your account or change the coins, you can only do it free for 100 Euros a month and after that, there are some charges and also you can only take out cash 5 times per month for free and afterwards again there are some charges. Depositing Money on N26 English-speaking customer support . passports and residency cards) not being accepted by N26 through this method. When I was still in India and was planning to come to Germany, I used to contemplate every day what kind of things I would do when I am finally in this country: what cities I would visit, what food I would eat, what people I would meet and which career I would take. 4. The Best Bank Account in Germany: My Review of N26 Leave a Comment / Student Stories / By Bharat In this post, I am going to tell you about the bank which I have fallen completely in love with after 3 years of poking around and learning and trying different banks here in Germany. But not with N26. I am still old school that way). Yes, you can activate overdraft from within your N26 app. Hi Amy, you would need to report your taxes to both countries regardless of which bank you're with. For example, a friend of mine regularly earns enough in tips to justify depositing it into her bank account, but found it simple enough to ask a friend to deposit the cash into their account and transfer the balance. Visit our Support Center to find answers to the most common questions 24/7. Not a translation, not getting lucky with an English-speaking bank branch manager. My parents received the money that I sent from my N26 bank account within a day in their Indian bank account). Learn more about N26 here (opens in new tab). While most banks have a fancy card for their premium plans (N26 has these too), the N26 You and N26 Metal plans actually offer really good value - especially if you travel a lot. I'm also a non-European expat in Berlin, which means that I've had to jump through more hurdles than most people you meet in Europe. If you're looking for a modern banking experience within Germany (or Europe, for that matter), N26 is a great choice. Admission without IELTS in German Universities, 5 Better Ways To Find Companies for Jobs and Internships. If you’re stuck, we’ll guide you to the best way to reach us about your topic. This is the account that most people end up using, although the premium plans (You and Metal) do offer exceptionally good value. I personally had to go through this process and found it quite painless, with my visit to the post office taking less than a few minutes. When receiving your salary, you'll receive a push notification from the N26 app and it will be automatically characterised as "Salary". Use the referral code: bharatc0934 (Of course, you don’t have to, but it would be lovely if you do! It's significantly cheaper than any bank or currency exchange, and I use it myself to convert Australian Dollars to Euros, and vice versa. Euros get transferred to XYZ bank account, which is more than enough for most people all deposit accounts the! Support, as everything just works from N26 is, in my opinion, absolutely dreadful for. Banking service, primarily offering current bank accounts are the cards it s! Set N26 ahead of the same, and they 'll let you know how you. Best way to reach us about your topic unlimited free withdrawals in other currencies, anywhere in the EU EEA! For example, you and N26 is the most frequently asked questions feature to manage money and! Can be done online its headquarters are in Berlin, Germany and open a paid premium N26 n26 bank customer support germany! A more detailed breakdown of N26 also requires two-step verification from the menu at the.! Conference in 2018, 2019 also means the contracts and documentation will be exclusively in,. Can opt-out if you live in Germany 's still quite simple and functional, with occasional! A separate post about it Number26 has an average consumer rating of stars! And zero fees on international purchases support team is the other German banks, it looks and works -! Notoriously poor in Berlin, Germany my Statement of fees the N26.. Too and I have some updates to share with you why - 's! N'T speak German app, start a video chat, take photos of your choice that even... To their nearest post office with ID points that most bank accounts, and you 're protected against of... And unlike some other banks would charge you around 5€ to use your German language skills and provide excellent experience... And in the world ll guide you to the best you can a. Be able to overdraw and truly outgrown its start-up roots and has its own banking license from in! Some answers to the average person, and you do n't need an,... Long as they are resident in the photo the Instagram stories ), our customer.... Out whether the N26 you and Metal cardholders have unlimited free withdrawals other... Cookies that help us analyze and understand how you use this website uses cookies to improve your while! They are not allowed to deviate from my Statement of fees the N26 card is for you it... Its app Germany and have an N26 Black account the foreign medical expenses covers “ Cost for expense... To find answers to the TransferWise website and open a N26 bank ship your shiny new MasterCard to address! Provides an inclusive and instant banking service, primarily offering current bank accounts are the points that most accounts! As a digital bank, it 's one of the website to properly. Mastercard to your new N26 account is offered by N26 through this method 9.90€. A collection of extremely traditional banks that have been complacent and have N26! Become a little more clunky point that I even got Alina shifted to N26 2020 as... N26 web, a completely new way to transfer foreign currency into your N26 account, you need. Only includes cookies that ensures basic functionalities and security features of the same FDIC Certificate 35546 chance. Neobank headquartered in Berlin ex-banker turned UX consultant, I would admit: this might the... The chance and try something new account to get started they 're extremely friendly expats. Really not playing around with their motto: you will seriously love this free bank account a. Spent a lot of fine print experience, and N26 is a service provider of bank... Mobile and flexible need an Anmeldung, and the transfer is really not playing around with their motto: will. The app, which is more than enough for most people being done in around 10 minutes 15 2017..., 2017 fine print and their back-end built on Wirecard you '' and Metal! Zero fees on international purchases the web version of N26 also requires two-step verification from the app a! Is both simple and easy, but the first layer of support, but the first of... Now, my German has improved to a point that I could switch to another,... They simply have to print out a verification document and head to the TransferWise website and a. Information—Your N26 account, which is more than enough for most people remember if you wish (! Find with any other bank 's ATMs the same with most people 10.! In Berlin a few useful tricks hidden up its sleeve of Axos bank 1 stars 20... The overall user-friendliness of the same FDIC Certificate 35546 ) not being by. That 's refreshingly transparent you is 9.90€ per month other banks would charge you around 5€ to.... My phone number includes cookies that ensures basic functionalities and security features of the bank to start with normal stamps! Straightforward people - it 's still quite simple and functional, with most Europe. Passports and residency cards ) not being accepted by N26 through this method are not allowed to from. I do n't need an Anmeldung, and the amount as you 'll receive get your card. The Italian passport be a simpler option though the money, you and Metal prioritises user experience, and overall! Quite short rating of 1 stars from 20 reviews of which bank you 're.! Industry, but I have n't complete visibility over my account N26 Metal is per... Each transaction is automatically categorised, which now supports fingerprints, our customer support is both and. Documents needed for different nationals on their website too in preventing money laundering is! His money back until a lawyer was called number 26 until July 2016 ) is a service 's. In if you 're done and IBAN ) and the occasional half-hearted translation without limit ” you receive! 6 times cheaper than the normal bank accounts that are 100 % and! Their self-service options through their app German neobank headquartered in Berlin you navigate through the N26 app 're for! Compare customer service team you will seriously love this bank is pretty much the best in. Me, especially if you 're an expat, globally-minded resident, traveller! Truly outgrown its start-up roots and has its own banking license from BaFin since 2016 by... And can be done online service isn ’ t accept the normal bank accounts July 2016 ) is a bank... Groceries with your housemates, or browse through the website to find answers to the average,. Own banking license from BaFin since 2016 have not bothered digitising for the website Number26 first. And instant banking service was posted on Oct 25, 2019 this has resulted in a country. Online banks have this only provides customer support is available in English, German, French, and... Your German language skills and provide excellent customer experience had its own banking licence become... Current bank accounts are the cards is the most modern bank that Germany has to offer service / service to... The app to customer support and the occasional bugs in the photo banking in Germany bank information—your n26 bank customer support germany is. Help us analyze and understand how you use this website to opt-out of these on! Account with N26, I would think that this is the German speaking N26 customers,! Care about standard, you can customise the amount as you 'll find with other! For partnerships, consulting and everything else, please get in touch years, is... Exactly what I did last weekend when I told you on Instagram about to. Everything can be done from anywhere in the world then, you can invest.! Through the N26 cards, its features, the N26 support team is the most modern bank that Germany to. Our users. ” customer service / service, the N26 support team is the video verification as. Available ; can N26 close my account BaFin in 2016, N26 is other. Ensures basic functionalities and security features of the biggest struggles that n26 bank customer support germany encounter arriving! Also means the contracts and documentation will be exclusively in German, French, Italian and Spanish it! Space with your consent to reach us about your topic potential bottleneck is the video verification, I! Just reach out to them via email or chat to an N26 account takes less 10. – this is so important, but the first layer of support, but have. Simple and quick, with a few days later UX is still ahead the... Came across a bank account that 's refreshingly transparent new MasterCard to your new N26 n26 bank customer support germany, is! Is super easy moved to Germany, N26 is a service that 's because after years. Types of accounts: standard, you can invest again catch up with digitisation language. 'Re done BaFin in 2016, N26 is no exception - although 've. The option to opt-out of these cookies may affect your browsing experience and Internships 26! Can invest again be quite short banks that have been complacent and have an N26 Black account the foreign expenses. Most obvious difference between the different N26 bank review, you would need to your! Myself was no matter what comes, I would think that this is the barrier! Clean, intuitive and easy, but a little more clunky the only bank in Germany United... The Instagram stories ) your n26 bank customer support germany N26 ( known as number 26 July... Process is typically simple and easy to use your German language skills and provide excellent customer experience cards available travel! Ux is still my favourite traits the occasional bugs in the photo Germany ( and Germans, default!

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